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Top AI adopters in customer service gain over 50% KPI improvements: EY report

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Top AI adopters in customer service gain over 50% KPI improvements: EY report
Photo / Coverage: The Hindu Business Line
EXECUTIVE SUMMARY

Business value generation, however, remains uneven

Key Takeaways

  • Top AI adopters in customer service gain over 50% KPI improvements: EY report.
  • Business value generation, however, remains uneven Business value generation, however, remains uneven

Business value generation, however, remains uneven

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