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T-Mobile illegally imposed 50 GB cap on low-income home Internet plan, NY says

AR
Ars Technica
By Jon Brodkin
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T-Mobile illegally imposed 50 GB cap on low-income home Internet plan, NY says
Photo / Coverage: Ars TechnicaCredit: Jon Brodkin
EXECUTIVE SUMMARY

Law requires 25Mbps home Internet. T-Mobile lowers speed to 600Kbps after 50GB cap.

Key Takeaways

  • T-Mobile illegally imposed 50 GB cap on low-income home Internet plan, NY says.
  • Law requires 25Mbps home Internet.
  • T-Mobile lowers speed to 600Kbps after 50GB cap.

T-Mobile violated a New York state law by imposing a 50 GB-per-month data cap and reducing speeds to less than a megabit per second on home Internet plans it is required to offer people with low incomes, New York government officials alleged. T-Mobile agreed to a settlement requiring it to scrap the data and speed limits, to offer the required low-income plans to more parts of the state, and to make it easier for customers to find information about the plans. The settlement requires T-Mobile to eliminate the speed limits and expand availability of the plans within 120 days. The alleged legal violation and the settlement are related to T-Mobile's wireless home Internet service, not the company's mobile plans. Governor Kathy Hochul and New York Attorney General Letitia James announced the settlement on Monday, saying that a state investigation found T-Mobile violated the New York Affordable Broadband Act (ABA).Read full article Comments

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