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Super funds slammed for ‘blaming customers for complaints’

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Super funds slammed for ‘blaming customers for complaints’
Photo / Coverage: Sydney Morning HeraldCredit: Millie Muroi
EXECUTIVE SUMMARY

Complaints have surged in the multitrillion dollar super sector, but the watchdog says fund trustees are too readily blaming issues on members.

Key Takeaways

  • Super funds slammed for ‘blaming customers for complaints’.
  • Complaints have surged in the multitrillion dollar super sector, but the watchdog says fund trustees are too readily blaming issues on members.
  • Complaints have surged in the multitrillion dollar super sector, but the watchdog says fund trustees are too readily blaming issues on members.

Complaints have surged in the multitrillion dollar super sector, but the watchdog says fund trustees are too readily blaming issues on members.

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