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AI delivers 50%-plus gains for top customer service performers, EY report finds

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AI delivers 50%-plus gains for top customer service performers, EY report finds
Photo / Coverage: The Hindu Business Line
EXECUTIVE SUMMARY

The report, based on more than 100 surveys and executive interviews, divides organisations into three tiers

Key Takeaways

  • AI delivers 50%-plus gains for top customer service performers, EY report finds.

The report, based on more than 100 surveys and executive interviews, divides organisations into three tiers

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